PROGRAM SUBJECTS

Listed below are some of the many subjects Performance Plus... has addressed in programs for its clients.
 

MANAGEMENT DEVELOPMENT
    Leadership development
    Communicating a new strategy/vision
    Managing change
    Compliance with government regulations
    Emotional intelligence in the workplace
    Teamwork and teambuilding
    How to lead an effective meeting
    Business ethics
    Culture change in an organization
    Communicating a new strategy / vision
    Impact of downsizing, acquisitions, etc.
 

MANAGEMENT TRAINING
    Basic supervisory skills
    Performance management
    Coaching and counseling
    Motivating employees
    Giving feedback
    Managing conflict
    Management styles
    Effective discipline and discharge
    Defining performance requirements
    Myers / Briggs workshops
 

DIVERSITY
    Valuing / managing diversity
    Gender issues in the workplace
    Race and ethnicity in the workplace
    Sexual harassment
    Employment discrimination
    Americans with Disabilities Act

SKILLS DEVELOPMENT
    Communication and listening skills
    Presentation skills
    Performance appraisal discussions
    Media training
    Time management
    Successful entrepreneurship
    Conducting effective interviews
    Coaching and counseling
 

EMPLOYEE RELATIONS
    Work and family
    Domestic abuse
    Violence in the workplace
    Stress in the workplace
    Substance abuse
 

SALES and CUSTOMER SERVICE
    Effective sales techniques
    Customer service
    Relationship building
    Listening for selling opportunities
 

CLIENT PRACTICE SESSIONS
(Participants role play with Performance Plus... Players)